Practically
Speaking
with James Walker
Past Practical Columns
It’s
a practical matter, really. What is a self-employed electrologist to do when
illness strikes? Most of us don’t have paid days off, two weeks paid vacation
and a health-care plan resembling that of Bill Gates. But if we are sick – even
if it’s just with a “miserable cold” – we should not be treating clients. A
little under the weather is one thing (after all, we do wear gloves and a mask,
don’t we?), but a condition that includes coughing, sneezing, nose blowing or
expectoration, is something that must be treated with extreme caution.
An electrologist’s
course of action is clear-cut when serious illness strikes. The practitioner
with a sole proprietor business knows exactly what she must do in such an
eventuality. She has calculated the risks ahead of time (while praying that such
a thing will never happen), and knows clearly that she – a relative, or a good
friend – must telephone each of her clients in turn and cancel their
appointments, for an indefinite period. Losing money is the least of this
electrologist’s worries at this time.
Deciding what to do when a nasty cold bug or evil flue virus hits them, presents
a greater predicament for the sole proprietor. A sick electrologist is not only
a threat to her clients, but a hazard to herself as well. When our body is fully
occupied fighting off a biological attack, it has fewer defenses to ward off any
new pathogen that may strike. This is not the state we want to be in while we
are treating a dozen or so perfectly healthy clients. None of us wants to hear
that one of our best clients, an elderly lady, perhaps, has developed severe
bronchitis after being treated by us when we were “working through a little
cold?”
Why are we even having
this conversation? Plain and simple; money. This is best demonstrated by taking
a look at how a business with several electrologists on staff (or contract)
responds to employee sickness.
Most businesses won’t
pay an electrologist for sick days. The business is not well served by having a
sick practitioner do work on clients. Clients will feel uncomfortable knowing
that the person working on them would be better off at home in bed, or at least
somewhere away from their broken skin. All of us learned in school that the laws
governing the expansion of gases will make sure that a sneeze or cough infects
an entire room in seconds.
Every owner of a
multiple-electrologist practice should make it a point to have all clients
receive treatment from each technician on staff, at least once. This way, if the
client’s preferred technician is unavailable due to illness or a scheduling
conflict, she can receive treatment from a stand-in who is already familiar with
her case history.
Electrologists who work for someone else, usually don’t get paid for days not
worked. Therefore, the owner of the business must remove any incentive employees
might have to keep illness hidden and avoid loss of wages.
It is good policy to
have an agreed upon (reduced) rate of pay for employees who are unfit to work on
clients but fit enough to do other work around the office: work that does not
impact the business’s clientele.
With this kind of
arrangement, both sides are happy. The employee makes enough money to keep the
wolf from the door, while the business owner (finally) gets caught up on all
those chores that normally never get done. I’m thinking of things like; bringing
the business’s mailing list up to date, mailing out fliers, or simply
straightening out the files – anything to avoid putting the clients and healthy
staff members in jeopardy.
If you have not
figured it out yet, the sole-proprietor electrologist who gets sick can do
little more than stay home and make all those calls to cancel and reschedule
clients, or go into the office and do the things that are suggested for keeping
a sick-pay electrologist busy. Nobody is going to worry if you sneeze on a file!
Past Practical Columns